1. Nick brand hydraulic baling press quality assurance for a year, long lifetime after-sales service.Starting from the date of the factory, in addition to artificial damage, except the wearing parts and natural disasters.After the repair will be in commonly 4 to 8 hours to respond.
A, the warranty period:
A, the first step is we throught the telephone technical support, our technical staff will contact site staff, first of all, if the phone can solve it ,that is the best guidance by staff.If it is damaged parts, we will match a set of wearing parts if non-artificial damage accessories during our shipping time or deliver time , we will give you free mail for replacement.Such as phone technology won't solve, we can arrange door-to-door service.If the local customers, we are all in the door-to-door service in same time , door to door time according to the regional differences in general between 24 and 72 hours.
B, belongs to the artificial damage, define scope refers to: the appearance of the equipment with accessories have obvious damage.This charge accessories and door to door transportation, artificial actual cost.
B, outside the warranty period:
A, we provide telephone, network, photos and other forms of technical support, provide installation instructions after send accessories, this kind of circumstance only charge you for parts.
B, technical support, not solve to the door, need charge actual traffic expenses, accommodation cost, artificial cost.